Shipping Policy
Shipping Policy
At QuikNex, we strive to provide the best shopping experience for our customers, including clear and reliable shipping options. Please read our shipping policy to understand how we process and deliver your orders.
1. Order Processing
1.1. Order Confirmation: You will receive an email confirmation when your order is placed. Please ensure that the shipping address and order details are accurate. Contact us immediately if there is an error.
1.2. Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment is received.
2. Shipping Methods and Rates
2.1. Shipping Options: We offer various shipping options, including standard and expedited shipping. Shipping options and rates are displayed at checkout.
2.2. Shipping Destinations: We ship to US only. Note that some products may have shipping restrictions, which will be clearly indicated on the product page.
2.3. Free Shipping: We may offer free shipping on eligible orders. Details will be provided on our website.
3. Shipping Timeframes
3.1. Estimated Delivery Time: Delivery times vary based on the shipping method chosen and the destination. Estimated delivery times are between 14-20 days. Excluding weekends and holidays.
3.2. Delays: Please be aware that delivery times can be affected by factors beyond our control, such as weather, customs, and carrier delays. We are not responsible for any such delays.
4. Tracking Orders
4.1. Order Tracking: When your order ships, you will receive an email with tracking information. You can also check the status of your order on our website by logging into your account.
4.2. Tracking Updates: Tracking information may not be immediately available and may take some time to update after the order is shipped.
5. Lost or Damaged Shipments
5.1. Lost Shipments: In the rare event that your order is lost during transit, please contact us, and we will work with the carrier to resolve the issue.
5.2. Damaged Shipments: If your order arrives damaged, please contact us immediately with photos of the damaged items and packaging. We will assist in filing a claim with the carrier.
6. International Shipping
6.1. Customs and Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.
7. Shipping Questions
If you have any questions or need assistance with your order's shipping, please contact our customer support team at QuikNex4@gmail.com.
Effective Date: 11/6/2023